Changes to services due to lockdown - From Thursday 5th November until further notice.

We are still operating bulky waste collections on behalf of Guildford Borough Council and Waverley Borough Council but with some changes to our normal processes, this means we may take longer to inform you of your collection date and perform your collection.

We will be limiting the number of collections, a single man crew will be carrying out collections and it may not be possible for larger, heavier items to be collected until after lockdown ends.

Collections are kerbside only. We will not enter any properties, garages or outbuildings.

Please see our Terms & Conditions for more details.

If you require a bulky waste collection please click the button below. 


We are still offering charitable assistance to vulnerable people who need our help, as we have been doing throughout the pandemic.

If you require charitable assistance, please click here

While lockdown is in force we are not accepting donations.

For all other enquiries and to share feedback please contact info@fhl.org.uk

Please be patient while you wait for a reply. We are responding to all messages but it may not be immediate.

Our shop in the Forest Centre and our warehouse are remaining closed until further notice.

© Furniture Helpline Ltd

Registered charity no. 1128070 & a private company limited by guarantee no. 6751264