About Us

A registered charity since 1995, we've been helping people on low incomes for many years.

​We've been in Bordon ever since the start, and the range of things we offer has grown and grown...

From humble beginnings supplying a small range of furniture and kitchen appliances to local families, we now cover an area of 647 square miles, traveling around Surrey, Hampshire and West Sussex.

We manage our own self-funded Crisis Fund which pays for emergency help for people in need of urgent assistance. We work with Councils, charities, Citizen's Advice, professional agencies and healthcare providers, to ensure that everyone who needs help receives it promptly.

We are well respected as an environmental solution provider too, offering services and consultative advice on recycling and reuse to Local, Borough and County Councils as well as businesses and individuals.

Because of our expertise in this field we perform bulky waste recycling collections on behalf of Guildford and Waverley Borough Councils, and within East Hampshire.

We are also proud to be involved in many other worthwhile causes -

We host the Men's Shed - where socially isolated people can come and use our fully equipped workshop.

We run the local Repair Cafe, where our friendly volunteers repair pretty much anything free of charge (where possible!)

We are members of the local Timebank, where people exchange time for expertise.

We run the local Fareshare food distribution scheme.

We are one of several local Registered Safe Places.

We offer volunteer placement schemes, where local people can learn about furniture repair or office admin.

New for 2020 is our exciting re:Home project!

We have acquired a shop location in the Forest Shopping Centre where we will offer premium furniture and new white goods, with income being used to top up our Crisis Fund.

re:Home will be a local community hub where we will invite people to bring things for repair, learn upcycling, provide a comfy environment for local groups, and offer courses in things which encourage self reliance and social resilience.

If you need to learn how to change a spark plug, a tap washer, or grow your own food, write a CV, practice assertiveness etc, you'll be very welcome!

© Furniture Helpline Ltd

Registered charity no. 1128070 & a private company limited by guarantee no. 6751264