Book Online Discounted Rates
Collections are from outside only. We will not enter any properties, garages or outbuildings. Items to be collected must be placed at front of property at the boundary and be clearly visible from the road. If you require assistance ask a family member, friend or neighbour.
Please see our Terms & Conditions for more details before booking a collection.
This service is only for Guildford Borough Council and Waverley Borough Council residents. We do not collect commercial waste or from commercial properties.
Discounted rates are available if you are in receipt of certain benefits, during the booking process you will be asked to upload an image (JPEG File) to show proof of benefit.
A list of eligible benefits can be found here.
Discounts are not available on collections of over 10 items or house clearances. Some large items may not be eligible for the discounted rate, we will contact you if we need to adjust your pricing.
*Some larger items such as American fridge freezers, range cookers, corner sofas, recliners, triple wardrobes are classed as two items. Sheds and large trampolines are classed as four items.
A bed base and a mattress are counted as two separate items, as is a dining table and chairs.
We do not collect commercial waste or commercial appliances.
Discounts are available for those in receipt of certain benefits - click here for further details.