You must specify all items to be collected on your booking form, bookings cannot be amended. Bookings received which do not include details requested may be cancelled.

 When listing your items please include size of item such as single or double mattress, two-seater or three-seater sofa etc.

If the item you need collecting is an American Fridge Freezer, Range Cooker, Corner Sofa, Recliner, Triple Wardrobe, Shed or a Trampoline, these items are classed as two items due to size.

When booking a bed base and mattress or a dining table and chairs, they would be counted separately as two individual items.

We do not collect commercial waste or commercial appliances.

Due to increased demand it may take up to a week after you place your order before we contact you with your collection date, and then another week for your collection to take place.

We are unable to accommodate bookings that need collection in the same week.